Last updated:2025/05/16

At Segere Air, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.

By using our website (www.segereair.co.za), you agree to the terms of this Privacy Policy.

🔐 1. Information We Collect

We may collect personal information in the following ways:

  • When you fill out contact forms or request a quote

  • When you email or call us

  • When you sign up for newsletters or updates

  • Automatically through cookies and analytics tools

Types of information we may collect include:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Physical address (if part of a service inquiry)

  • IP address and browsing behavior

📥 2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes

  • Deliver our insulation services and customer support

  • Improve our website and user experience

  • Send updates, promotional material, or newsletters (if subscribed)

  • Comply with legal obligations

We will never sell or rent your personal information to third parties.

📤 3. Sharing of Information

We may share your information with:

  • Service providers who assist in operating our website or delivering services

  • Legal authorities, if required by law or to protect our rights

  • Business partners for joint projects or installations (only when necessary)

All third parties are required to respect the security of your personal data and comply with applicable privacy laws.

🍪 4. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience and gather usage statistics via tools like Google Analytics. Cookies do not give us access to your computer or personal data beyond what you voluntarily provide.

You can choose to disable cookies through your browser settings.

🛡️ 5. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our website uses secure servers, and any sensitive data you share is handled with care.

📝 6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal data

  • Ask us to correct or delete your information

  • Object to the processing of your data

  • Withdraw consent at any time

To exercise any of these rights, please contact us at info@segereair.co.za.

📧 7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Segere Air
Email: info@dcginsulation.co.za
Website: www.segereair.co.za